Get in Touch With Us
Got a question about a review, spotted something that needs updating, or want to suggest a topic? This page explains the best way to reach us and what happens once your message lands in our inbox.
The Best Way to Reach Us
Email is the most reliable channel for getting in touch. Send your message to [email protected] and a member of our team will read it personally — we don't rely on automated replies to stand in for a real answer.
If you can, tell us upfront what your message is about. A quick line such as "correction request" or "question about redemption thresholds" helps us route it to the right person and get back to you faster.
What You Can Get in Touch About
We hear from a wide range of readers, and most messages fall into a handful of categories:
- Questions about our coverage — If anything on our comparison pages, offer details, or explanations of the sweepstakes model is unclear, ask us directly.
- Corrections — Sweepstakes casino terms change often. Welcome offers, eligible states, and redemption rules move quickly, and operators sometimes update them without much notice. If you notice something on our site that looks out of date, we want to know so we can verify it.
- Feedback on our rankings — We welcome input on how we've assessed platforms like Crown Coins, SplashCoins, or any of the other operators covered on this site.
- Topic suggestions — If there's an angle on sweepstakes and social casinos you'd like us to cover, such as state-by-state availability or how Sweepstakes Coins redemption works, let us know.
- Partnership or editorial enquiries — If you represent an operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
A Note on What This Site Does and Doesn't Do
We're an independent comparison resource. We research and compare sweepstakes casino platforms, their Gold Coin and Sweepstakes Coin structures, welcome offers, and game libraries, but we're not able to process account issues, identity verification, or redemption requests on behalf of any operator. Where the offer cards on this site mention commission, that relationship never decides how a platform is ranked — our assessments are based on published terms and our own research.
If your enquiry relates to a specific account, a pending redemption, or a login issue with one of the platforms we cover, that has to go through the operator's own support channels, since we don't have access to individual accounts.
Responsible Play and Legal Questions
Sweepstakes casinos operate under a promotional model that differs from licensed real-money gambling, and availability varies by state — some jurisdictions restrict or prohibit them entirely, and the rules change over time. We can point you toward the general information on our site, including our guide to non-GamStop casino alternatives, but we're not able to give legal advice about whether a specific platform is permitted where you live. For that, check the operator's own terms and, if you're unsure, your state's current guidance.
If you or someone you know would like support around gaming habits, please mention this in your message and we'll point you toward appropriate resources rather than leaving it unanswered.
What Happens After You Send a Message
- Your email is read by a real person on our editorial team, not routed through an autoresponder.
- We aim to reply within a couple of working days, though this can take longer during busier periods.
- If your message flags an inaccuracy, we check it against current published terms before making any update.
- For partnership or editorial enquiries, we'll follow up with any questions we need answered before discussing next steps.
We appreciate readers who take the time to flag something that needs a second look or share an idea for what we should cover next — it genuinely shapes how we keep this site accurate and useful. Thanks for reaching out.